POLICIES

Assessor Code of Practice

The Code of Practice supports professionally responsible and ethical assessment practice and to guide TAE assessors in the responsibilities of their work. The code reinforces the performance outcomes of the TAE Training and Assessment Package assessment units.

  • The differing needs and requirements of the candidates, the local enterprise/s and/or industry are identified and handled with sensitivity

  • Potential forms of conflict of interest in the assessment process and/or outcomes are identified, and appropriate referrals are made, if necessary

  • All forms of harassment are avoided throughout the assessment process and in the review and reporting of assessment outcomes

  • The rights of candidates are protected during and after the assessment process

  • Candidates are made aware of their rights and processes of appeal

  • Personal or interpersonal factors that are irrelevant to the assessment of competence must not influence the assessment outcomes

  • Evidence is verified against the rules of evidence

  • Assessment decisions are based on available evidence that can be produced and verified by another assessor

  • Assessments are conducted within the boundaries of the assessment system policies and procedures

  • Formal agreement is obtained from candidates and the assessor that the assessment was carried out in accordance with agreed procedures

  • Assessment systems and tools are consistent with equal opportunity rights

  • Candidates are informed of all assessment reporting processes prior to the assessment

  • Candidates are informed of all known potential consequences of assessment decisions, prior to the assessment

  • Confidentiality is maintained regarding assessment decisions/outcomes and records of individual assessment outcomes which identify personal details are only released with the written permission of the candidate/s

  • Assessment outcomes are used consistently with the purposes explained to candidates

  • Self assessments are periodically conducted to ensure current competence against the TAE Training and Assessment Training Package competency standards

  • Professional development opportunities are identified and sought

  • Opportunities for networking amongst assessors are created and maintained

  • Opportunities are created for technical assistance in planning, conducting and reviewing assessment practice and participating in validation.

Access and Equity Policy

SpecTraining Pty Ltd actively promotes a learner-centred, inclusive approach to all facets of its business activities. These activities include training, training development, resource development, HR contracting and sub-contracting, workplace assessment and consulting services across a variety of disciplines. Care will be taken with clients and other stakeholders to foster equity and respect in all areas of business relations and at all levels of contact. SpecTraining encourages and fosters fairness with respect to age, religion, physical and mental ability, gender and culture. Any contractor or potential staff member of SpecTraining is bound by these values.

 

YOUR RECORDS

You can access your records, including your assessment results, by contacting SpecTraining at info@spectraining.edu.au

Privacy Policy

All information collected on this website is protected under the federal Privacy Act 1988

 

What Information do we collect?

 

SpecTraining collects two types of Information about you; Personal Information; such as your name, address, telephone and fax numbers, email address. We do NOT collect your credit card details as we choose to use PayPal for such serviuces. Aggregated information collected by our systems (or third party systems) is used to track website use and loads. This information will not identify you personally, but we may store the incoming IP address off site visits. This information is stored to help diagnose problems, and provide better customer support.

 

How we collect and use your information

 

SpecTraining may collect your personal information for the following purposes;

1. to report AVETMISS data to the government in relation to accredited training conducted

2. to provide you with the requested information, products or services

3. to notify you of new products or services from time to time

4. to conduct marketing activities

 

Our Commitment

We will not disclose or sell your personal information to other organisations.

 

Storage and security of your personal information

We take every reasonable measure to protect your information from misuse, loss and unauthorised access, modification and disclosure. However, we must make you aware that we cannot warrant the security of information transmitted over the internet, and therefore use is at your own risk.

Assessor code of conduct

The Code of Conduct outlined below supports professionally responsible and ethical assessment practice and to guide Assessors in their work:

  • The differing needs and requirements of the candidates, the local enterprise/s and/or industry are identified and handled with sensitivity.

  • Potential forms of conflict of interest in the assessment process and/or outcomes are identified, and appropriate referrals are made, if necessary.

  • All forms of harassment are avoided throughout the assessment process and in the review and reporting of assessment outcomes.

  • The rights of candidates are protected during and after the assessment process.Candidates are made aware of their rights and processes of appeal.

  • Personal or interpersonal factors that are irrelevant to the assessment of competence must not influence the assessment outcomes.

  • Evidence is verified against the rules of evidence

  • Assessment decisions are based on available evidence that can be produced and verified by another assessor.

  • Assessments are conducted within the boundaries of the assessment system policies and procedures.

  • Formal agreement is obtained from candidates and the assessor that the assessment was carried out in accordance with agreed procedures.

  • Assessment systems and tools are consistent with equal opportunity legislation.

  • Candidates are informed of all assessment reporting processes prior to the assessment.

  • Candidates are informed of all known potential consequences of assessment decisions, prior to the assessment.

  • Confidentiality is maintained regarding assessment decisions/outcomes and records of individual assessment outcomes which identify personal details are only released with the written permission of the candidate/s.

  • Assessment outcomes are used consistently with the purposes explained to candidates.

  • Self-assessments are periodically conducted to ensure current competence against the Training and Assessment Training Package (TAE) competency standards.

  • Professional development opportunities are identified and sought.

  • Opportunities for networking amongst assessors are created and maintained.

  • Opportunities are created for technical assistance in planning, conducting and reviewing assessment practice and participating in validation. 

Validation and Moderation policy

SpecTraining Pty Ltd is committed to providing quality training and assessment materials. As such, a schedule is created to review and enhance the quality of our learning and assessment products, systems and procedures. 

 

  • SpecTraining will undertake validation of all assessment tools for the qualifications within its scope of registration over a five year period in accordance with RTO Standards. 

  • SpecTraining will moderate assessment instruments used during the delivery and assessment of qualifications on its scope of registration prior to delivery of any corporate cohort, or once each calendar year, which ever is the latter.

  • Changes to any assessment instrument will be recorded, saved and version controlled.

  • All validation and moderation outcomes will be recorded and saved on the SpecTraining cloud server in the appropriate location.  

Assessment Policy

Assessment is making judgements about how students’ work meets appropriate standards and drawing inferences from these judgements about students’ attainment of learning outcomes. At Spectraining assessment is used to achieve the following purposes:

  • engage students in productive learning;

  • inform teaching and learning decision-making;

  • provide evidence of course- and program-level learning outcomes and graduate attributes;

  • provide comprehensive, accurate, consistent and dependable certification of student achievement; and

  • maintain professional and disciplinary standards. 

 

The RTO is committed to the provision of high quality, innovative and engaging assessment practices according to the following principles: 

 

  • Assessment is a developmental learning activity: The assessment process engages students in worthwhile learning activities and develops their capacity to make independent judgements about the quality of their own and others’ work. 

  • Assessment involves mutual responsibility: Teachers have a responsibility to provide opportunities for students to demonstrate learning through appropriate assessment tasks and to support learning through effective feedback, as well as to orient students new to vocational study to the assessment methods and standards; students have a responsibility to demonstrate evidence of learning through their responses to assessment tasks and to reflect and act on feedback to improve their learning. 

  • Assessment is criterion-referenced: Judgements about the quality of students’ performance are made by reference to explicit or predetermined criteria and standards and not by reference to the achievement of other students. 

  • Assessment is transparent: Students and teachers can see that there is an explicit and logical relationship among assessment tasks; learning objectives; the criteria used as the basis of assessment judgements; and the grades associated with different levels or standards of performance. 

  • Assessment is credible: Assessment measures what teachers intend it to and provides a consistent or dependable indication of the quality of students’ performance. 

  • Assessment is fair and equitable: The content, format and conduct of assessment are designed to ensure that no individuals or groups of students are unfairly advantaged or disadvantaged. 

  • Assessment is a purposeful, professional activity: Assessment is integral to course and program design, review and evaluation. There is: quality assurance of assessment at course-level; collaboration with colleagues to provide the whole-of-program approaches that make assessment a coherent experience for students; and ongoing revision and enhancement of assessment practices. 

  • Assessment is sustainable and workable: Assessment is conducted within the provisions of current resourcing and is achievable for teachers and students with reasonable effort. 

  • The design and conduct of assessment according to these principles requires effective collaboration between a number of stakeholders associated with teaching and learning including members of all current staff across the RTO.

 

 

The company has adopted a policy for student refunds that is deemed to be fair and equitable to both the student and the training organisation. This refund policy is advised verbally and in writing prior to the student enrolment.The refund policy has been designed to enable students to seek a refund where they legitimately believe this to be applicable. Should the company cancel a course, participants are entitled to a full refund or transfer of funds to a future course.Persons seeking RPL/RCC are required to pay the advertised/relevant fees and charges and provide evidence of current competency through self-assessment. RPL/RCC applications will incur fees as advertised per unit of competency granted.

 

Course fees are GST inclusive (or GST free if contributing to a national qualification).

 

 

Withdrawal prior to commencement:

Enrolment doesn’t constitute a commitment to complete the training. As such, students who enrol for a full qualification have a 14-day cooling-off period following payment of course fees, during which time and as long as they have not commenced training (i.e. attended workshops, submitted assessments and/or RPL evidence for assessment), they may receive a full refund of fees paid. Where training materials such as print material/books have been dispatched prior to their decision to withdraw, a deposit equal to the retail cost of the materials will be withheld until these materials are returned, undamaged and unmarked, by the student.

 

Withdrawal and refunds of course fees after commencement:

Following commencement of training, SpecTraining recognises that adult learners may encounter situations in their lives that may cause them to need to withdraw from training. In the case of individuals who have commenced training (i.e. attended workshops, submitted assessment pieces and/or RPL evidence for assessment), a pro-rata refund will be issued for any units for which assessments have not been commenced. Where the participant has completed all assessments for units, a Statement of Attainment will be issued to the student for those units. Depending upon the individual situation, students who withdraw may be offered a place on future courses at a preferential rate should they wish to recommence at a later date. Please discuss this with your SpecTraining representative.

 

Withdrawal of individuals/groups from Corporate Courses:

Courses run specifically for corporate clients incorporate background costs in the course fee structures quoted. As such, minimum numbers are applied to ensure these costs are covered. Where a corporate client agrees to the minimum panel of participants, course fee minimums also apply. 

Where an individual withdraws/is withdrawn from non-accredited courses of one day or less, no refunds apply.

Where an individual withdraws/is withdrawn from a Nationally Accredited Training course, providing the course total course panel does not fall below the minimum panel, the client will not be invoiced (or, where already invoiced, refunded) for that individual for any units they have not commenced assessment for, and the individual will still receive a Statement of Attainment for any completed units.

"Minimum panel" means the agreed specified minimum (usually 5-8 persons, depending upon the qualification/course) for the delivered Nationally Accredited Training course. Where the actual enrolment numbers fall below the minimum panel at any time following commencement of the first course workshop, the client will be charged for the minimum panel.

 

Cancellation of workshops:

Where a corporate workshop is cancelled and not rescheduled within a reasonable period as agreed by both parties, the following charges will be incurred:

  • Where a workshop is cancelled with greater than 5 working days notice:

    • The cost of any expenses associated with cancellation or change of pre-booked travel or accomodation not paid for by the client.

  • Where a workshop is cancelled with less than 5 working days notice:

    • As above, plus an additional administration fee of up to 75% of the workshop fee.

 

Course withdrawal and cancellation policy
Complaints and appeals procedure

SpecTraining Pty Ltd is committed to providing a learning environment in which customer complaints and appeals are responded to in a constructive and timely manner. The policies and procedures ensure that:

 1. Each complaint and appeal is recorded in writing.

 2. Outcomes are recorded in writing.

 3. Each appeal is heard by an independent person or panel.

 

 Each appellant:

 1. has an opportunity to formally present his or her case; and

 2. receives written advice of the outcome including reasons for the decision.

For the complete procedure - please click HERE

 

RPL/RCC policy
RPL/RCC policy

RPL - recognition of prior learning and RCC - recognition of current competency, are standard practices within the vocational education sector. SpecTraining Pty Ltd acknowledges the prior experience and qualifications of students in accordance with its obligations under the RTO Standards 2015. Students who have prior qualifications and/or experience in the area of learning for which they are applying, may be eligible for RPL/RCC. SpecTraining provides a clear set of rules under which RPL and RCC may be obtained. For example: 

Attaining the Certificate IV in Training and Assessment via RPL

 

If you have experience in vocational training and assessment, you will be eligible for ‘recognition of prior learning’ (RPL) or ‘recognition of current competency’ (RCC) for some of the course topics. As our program is a completely integrated course that has overlapping learning content, assessment and evidence requirements, you will be required to provide RPL/RCC evidence that completely covers the evidence requirements of:

 

ASSESSMENT 

  1. TAEASS401 Plan assessment activities and processes

  2. TAEASS402 Assess competence

  3. TAEASS403 Participate in assessment validation

  4. TAEASS502 Design and develop assessment tools

 

AND/OR

DELIVERY 

  1. TAEDEL401 Plan, organise and deliver group-based learning

  2. TAEDEL402 Plan, organise and facilitate learning in the workplace

  3. BSBCMM401 Make a presentation (standard elective)

AND/OR

EDUCATION DESIGN 

  1. TAEDES401 Design and develop learning programs

  2. TAEDES402 Use training packages and accredited courses to meet client needs

 

AND/OR

LEARNING SUPPORT 

  1. TAELLN411  Address adult language, literacy and numeracy skill

 

Partial evidence of a single unit would not deem you eligible, although you may choose to provide this evidence during the full program as a means of reducing your overall workload.

 

To determine if your evidence is sufficient, review each unit by going to www.training.gov.au and comparing your evidence to the ‘Skills and Knowledge Evidence’ requirements listed at the end of each unit. The costs above indicate the costs for RPL or a purely assessment only enrolment.

 

Privacy policy

Under the Data Provision Requirements 2012, SpecTraining is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER). Your personal information (including the personal information contained on this enrolment form), may be used or disclosed by SpecTraining for statistical, administrative, regulatory and research purposes. SpecTraining may disclose your personal information for these purposes to:

  • Commonwealth and State or Territory government departments and authorised agencies; and

  • NCVER.

Personal information that has been disclosed to NCVER may be used or disclosed by NCVER for the following purposes:

  • populating authenticated VET transcripts;

  • facilitating statistics and research relating to education, including surveys and data linkage;

  • pre-populating RTO student enrolment forms;

  • understanding how the VET market operates, for policy, workforce planning and consumer information; and

  • administering VET, including program administration, regulation, monitoring and evaluation.

You may receive a student survey which may be administered by a government department or NCVER employee, agent or third party contractor or other authorised agencies. Please note you may opt out of the survey at the time of being contacted. NCVER will collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth), the National VET Data Policy and all NCVER policies and protocols (including those published on NCVER's website at www.ncver.edu.au).Source: https://www.employment.gov.au/national-vet-data-frequently-asked-questions

 

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